| Founded | August 2004 |
|---|---|
| Headquarters | Mumbai, India |
| Number of locations | Mumbai, Chennai, Nagpur |
| Key people | R U Srinivas, Shyam Mansukhani, Ashok Rajaram |
| Services | Information technology and Business Process Outsourcing |
| Employees | 1500 |
| Parent | Hexaware Technologies |
| Website | www.caliberpoint.com |
Caliber Point is an Indian outsourcing company.
Contents |
Caliber Point started off as the BPO division of Hexaware Technologies. It was incorporated as an independent wholly owned subsidiary of Hexaware in August 2004. The primary focus of the company was to service healthcare companies in the US and offer HR Outsourcing solutions. Its core competencies are in areas like Transaction Processing, Process Consulting, Transition Management, Shared Services Center Setup/Management, Document Management, Enterprise Data Management and Contact Center Management among others.
In January 2009, R U Srinivas took over as the CEO of Caliber Point. RU has been the COO of the company since 2006. Recently, he has been given the additional responsibility of an Executive Director. Prior to Caliber Point, RU set-up and ran the Global HR Shared Services Center at Scope International, servicing Standard Chartered Bank’s HR function in 56 countries, the global benchmark till date. Among his other successes is his role as part of the initial team that pioneered the development of the eSCM model with Carnegie Mellon University. RU has been declared HRO Superstar and FAO Superstar a number of times. Under his guidance, the company has significantly enhanced its operational drivers, and is today recognized as a superbly focused and customer centric organization, with a very strong metrics culture.
The company has renewed its focus and recently launched its Analytics practice as a separate service line. Caliber Point has also been developing its consulting capabilities and already offers proprietary services in areas like Organization Change and Risk Management, Process Optimization, Process Documentation etc.
Caliber Point is providing integrated HRO (IT and BPO) services through strategic partnerships, robust service delivery and flexible pricing models. The company’s solutions are served standalone, bundled IT+BPO, or ala-carte. Technology solutions can be traditional enterprise implementations/perpetual licenses/powered by Oracle single tenancy or multi-tenancy solutions on leased BPO software licenses.
'HRO Services': These include Workforce & Data Administration, Payroll, Recruitment, Benefits Administration, Learning and Development, Performance Management, Mobility, Compensation Management, HR Helpdesk, HR Advisory, Analytics and so on.
Caliber Point provides healthcare solutions servicing Medical and Pharma Companies, Health Service Providers, TPAs and HMOs in the US among others.
'Healthcare Services': Caliber Point provides end-to-end solutions in the Payer, Provider and Pharma space including claims processing, cost containment, claims fraud analysis, billing & payments, provider database verification and maintenance, Patient Registration, Eligibility verification, Coding, Payer Accounts Receivable Follow-up, EMR Implementation, Pharma Sales Analytics & Data Management, Clinical Trial Administrative, Pharmacy Benefits Administration Services and Medical Records Management
Caliber Point offers both industry specific Banking & Financial Services (BFS) as well as cross-industry horizontal of Finance & Accounting (F&A).
'Banking & Financial Services': These include Asset Management & Capital Market services, Corporate & Retail Banking services, Research & Analytics services and Treasury Risk Management Services.
'Finance & Accounting Services': Including Procure-to-pay (P2P), Order-to-cash (O2C) and Record-to-report (R2R).